When it's time to start sourcing products for your upcoming project, choosing the right wholesaler is crucial. As a supplier of kitchen and bath products, we've compiled some key topics to consider. Asking the right questions will help identify which companies are the right fit for your builds.

Readily Available DXF Files

A DXF (Drawing Exchange Format) file is commonly created by engineers for project plans. Viewing data in a 2D or 3D format not only lets you view your projects in close-up detail, but helps ensure accuracy when creating templates and cutouts for products, like sinks.

At Pelican, we include a .DXF file for all of our sinks. They're easily accessible from the product page, ready to open in common design programs like AutoCAD.

Comprehensive Product Care Guides

Give your clients detailed recommendations on how to properly upkeep their products. Pelican's care guides go into detail on what cleaners to use (and materials to avoid) to help extend the product's lifetime. Our Documents Center lists cleaning recommendations for our entire product line. 

Detailed Product Warranties

The right supplier has easily defined product warranties--and they stand by them. Before choosing your wholesaler, look around their website for warranty details. Is their warranty only covered for a specific amount of time? Does it cover both commercial and residential spaces? If your client isn't completely satisfied after that window closes, what are their options? These are all valid questions to consider. 

High-Quality Samples

Product samples are a huge benefit. Clients only get a limited impression through browsing catalogs. Offer them a better understanding of the products they're interested in by letting them handle samples in-person. Quartz slabs, for example, carry plenty of finite detail not easily viewed on a screen.  

One-on-One Support

No one enjoys playing a never-ending game of phone tag with countless departments. When you have a critical question about your project, you need help--fast. Our representatives are here to support you and are easily available over phone and email. Our new website includes a personalized chat support system, where a real Pelican staff member is ready to assist you.

Quality-Checking Systems

Before agreeing to move forward with the supplier, ask about their quality control process. Do they have a warehouse they operate out of, or is everything strictly outsourced? By having a centralized warehouse, it's easier for staff to inspect products before they ship out and catch any inconsistencies. Pelican's warehouse is located on-site in Clearwater, Florida. Our warehouse team carefully analyzes each product as they arrive and before they are delivered. 

Now that you have some topics in mind, we hope this makes the process easier when it comes to choosing the correct wholesale provider.